![]() Photo: / Meghan Wentland Window and Door Style Choices To add to the experience, the carousel of photos in each section might help customers expand their style choices and preferences. It’s a one-stop-shop way for customers to familiarize themselves with terms before digging into the work of shopping and choosing. This level of detail and information is presented for every style of window Pella offers, as well as each type of material used and most of the hardware and options. For example, the section about casement windows features photos of casements and the text “Casement windows are hinged at the side and swing outward.” The page then explains some of the features, where casement windows are useful, and what style houses are suited to casements, and then offers a link to explore more about casement windows. Pella takes the mystery out of technical terms like “casement” and more by actually defining them. While the innovation demonstrated in Pella products is exciting, the “Window Education” section of the website is well built out, and it makes a great go-to page for homeowners who aren’t sure where to start. Alternatively, a customer can select “Start Your Window Education.” For example, those who know they want to shop for casement windows can hover over “Windows” and click directly on “Casement Windows” to jump to their options. The customer-directed drop-down menus offer a preview of what is in each menu, allowing the customer to click directly on what they’d like to see. This link is full of downloads, tools, and resources for architects, designers, and contractors so these businesses can decide whether to choose Pella products and get advice and instruction if they ultimately do. The next row provides drop-down menus with information about windows, doors, performance information, and how and where to purchase Pella products, along with a separate drop-down for construction professionals. The top banner automatically connects to the site visitor’s nearest showroom and features links to customer service, the Pella Luxury Division, and a highlighted link to schedule a free consultation. On the surface, it’s a great sales pitch, and the pitch is backed up with a photo wall of those patents. There is also an immediate focus on innovation: Pella holds more than 150 unique patents, demonstrating that Pella is constantly researching and working toward the next development in technology and manufacturing, and suggesting to customers that Pella can provide them with something that other companies cannot. Rather than feeling immediately bombarded with choices and prices and decisions, customers are instead welcomed into the idea that their home, too, could have this beautiful view if they choose Pella products. It begins by focusing not on the windows themselves, but on the customers’ pride of ownership. Pella’s home page greets customers with an appealing, beautiful shot of its product. The wide range of options can be a little overwhelming, but a cleanly laid-out website and well-written definitions and explanations make the shopping a little easier to navigate. While Pella is primarily known for windows, it also fabricates and installs doors in complementary styles for whole-house consistency-although the doors tend to be more traditionally styled than some of the windows, which could limit the flexibility for customers to match materials and finishes. Pella promises innovation through new products and unique tweaks to old ones, a passion for design and customer service, and a commitment to the environment via sustainable practices, waste reduction, and recycling. Over 150 patents on window technology and innovation.Technicians can install integrated smart-home technology.Wide selection of window styles and materials, including Low-E and energy-efficient glass options.Warranty: 10 to 20 years on components, 2 years on labor.Customer service: Phone, email, text message.There are some concerns about the warranty process, but those issues are easily outweighed by the outstanding selection of energy-efficient products and customization options. Our Verdict: Is Pella a good window brand? Pella’s products are innovative and exciting, and the company offers a wide range of styles, materials, and accessories that will enable and empower customers to find the right windows for their homes, whether it means quick and efficient shopping or a more detail-focused customization process.
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |